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All Genesys Learning Solutions
code Name/Title
CIC-101-01CIC Core - PureConnect
GCP-GC-ADMGenesys Cloud Certified Professional – Contact Center Admin
GCP-GC-ARCGenesys Cloud Architect Certified Specialist
GCP-GC-IMPGenesys Cloud Certified Professional – Implementation
GCP-GC-REPGenesys Cloud Certified Professional – Reporting and Analytics
GCP-GCXGenesys Cloud CX Certified Professional – Consolidated
GE0-803GCP8-System Consultant Voice Platform
GE0-806GCP8-System Consultant, Genesys WFM
GE0-807Genesys Certified Professional 8 – System Consultant, Outbound Voice

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Genesys is credited with having established various different Learning Solutions systems. Each of those Learning Solutions is for a specific area of IT expertise. Our Learning Solutions such as these help establish the knowledge credentials of IT professionals. Among others, it serves two major functions:

  • It helps an individual gauge his/her own level of knowledge and expertise.
  • It helps potential employers in finding the right candidates for various IT positions.


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